Introduction

Welcome to Everest Summit Adventures. Protecting your personal data is our top priority. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our expedition services, website, and digital platforms.

Information We Collect

We gather essential information to ensure seamless expedition experiences and customer service:

• Personal Information: Name, email, phone number, passport details, and emergency contact.
• Booking & Payment Data: Billing, transactions, and expedition preferences.
• Usage Data: Site interactions, preferences, and navigation logs.
• Technical Data: Browser, device type, IP address, and access timestamps.

How We Use Your Information

Your information is used responsibly to deliver exceptional services:

• To manage bookings, payments, and expedition logistics.
• To communicate updates, schedules, and safety information.
• To improve services through feedback and analytics.
• To comply with Nepal tourism and safety regulations.
• To personalize user experiences on our digital platforms.

Sharing Your Information

We never sell your data. We may share limited information only when necessary:

• Expedition Partners: Logistics, insurance, and local operations teams.
• Legal Authorities: If required by law or for security compliance.
• Emergency Personnel: To ensure climber safety during expeditions.

Data Security

We maintain high standards of cybersecurity, using encryption, secure servers, and controlled access. Regular audits are conducted to safeguard your information from unauthorized access or misuse.

Your Rights

As a user, you have the following rights:

• Request access to personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion where applicable under law.
• Withdraw consent for marketing or communication at any time.

Cookies

We use cookies to optimize user experience, analyze traffic, and enhance functionality. You can disable cookies through browser settings, though some features may not function as intended.

Data Retention & Policy Updates

Personal data is retained only as long as necessary to fulfill its purpose or comply with legal obligations. Updates to this Privacy Policy will be reflected on this page, and users are encouraged to review it periodically.

Contact Us

For questions about this Privacy Policy, contact us at:

📧 privacy@everestsummit.com
📍 Everest Summit Adventures, Thamel, Kathmandu, Nepal